[[http://www.odorik.cz/w/cenik_doplnkovych_sluzeb|{{ :vlajka-CZ3.png|}}]] [[http://www.odorik.cz/w/charges_for_additional_services|{{ :vlajka-EN2.png|}}]] ====== Charges for additional services Odorik.cz ====== **Please note that the English language pricelist does not include all items and may be outdated. Please compare with the Czech version and if it differs, the Czech version is valid ** Basic service is the service of virtual calling cards, for which are no initial, lump or other fees charged. Only the connected calls are charged. Besides this basic service we provide also different additional paid services. ==== One-off fees for service establishment ==== |establishment of 2nd and every other Odorik line (first line is automatically free of charge) | 5 Kč | |assignment of a nomadic number 91011XXXX | 10 Kč * | |assignment of a geographic number |20 Kč * | |assignment of 50 or more geographic numbers | individual price according to the particular numbers | |assignment of a green line number - toll-free number 800 | individual price according to the particular numbers | |Consultation of technical possibilities at Odorik.cz | free of charge | |Remote configuration technical support |100 Kč/15 min * * | * every public number has to be connected to a particular Odorik line (if PBX is not used) * * Remote technical support to configure VoIP device is on request (15 min should be enough) or remote configuration of IVR or parallel ringing according to the difficulty of the demands. The customer is instructed how to configure it again in the future by himself. ==== Regular fees for additional services ==== |nomadic number | first 5 years free of charge, then 1.21 Kč/year/number | |geographic number | first 5 years free of charge, then 1.21 Kč/year/number | |50 and more numbers*| 1.21 Kč/number/year| |[[http://wiki.4smart.cz/doku.php?id=odorik_s_asteriskem_s_neverejenou_ip|SIP trunk (only in Czech) activated after 1.5.2022]]| 50 Kč/month * * *| | number 800 with a special economic value | 3490 Kč / year | | number 800 | 1960 Kč / year | | minimum spend per phone number | 30 Kč/month/number * * | * If a customer ḧas more than 50 numbers, which he purchased for a special individual price due to the numbers' atractiveness, regular fee for the geographic numbers is 1 Kč/number/year without VAT. The fee is then forwarded to ČTÚ (Czech Telecommunication Office). The regular fee for a number per year is also charged for a ported number if there are 50 and more ported numbers. The numbers can be prepaid only for whole years, ideally for more years in advance (up to 5 years). At the end of the prepaid period you will be contacted with a possibility to prolong the prepayment period. In this case is the amount deducted from your credit manually and possible "fee for an inactive account" (see below) is not charged. Even blocks of numbers can be ported to another provided. * * To minimum spend are included all the paid calls from the phone number. The minimum spend is cahrged only to the numbers activated after 2.3.2022, for the first time in April 2022. The minimum spend can be reduced or cancelled upon customer's request (afterwards). Up-to-date offer for new numbers and also price of the minimum spend for the active numbers can be found once logged in user interface. * * * The price can be individually discussed. ==== Charges for incoming calls ==== |Charge for incoming calls from mobile numbers to number 800 | 4,20 Kč/min * | |Charge for incoming calls from other numbers to number 800 | 0,66/0,33 Kč/min * * | |Charge for incoming calls to other numbers | free of charge | * billing 1+1, * * billing 1+1, peak/off-peak ==== More additional services ==== | Sending one SMS from web or via API | 1 Kč * | * Fee 1 Kč for sending SMS is charged also for some of requested service messages. The user is notified in advance. (For example push SMS with link for an application download, low balance notification SMS or authentication of the number ownership for service CLIP) Authentication SMS during registration, or SMS notification of credit top-up are always free of charge. | [[http://forum.odorik.cz/viewtopic.php?f=14&t=3727&p=29271#p29271|Text2speech service]] on our web, or using API [[:api:tts|přes API]] | 0,20 Kč/second = 12 Kč/minute| One-off payment for printed statement of call history sent by post (on customer's request) 30 CZK * * Statement of call history is available online - free of charge. | Fee for invoice issue for postpaid billing (this fee does not apply for prepaid payment) | 100 Kč | |Fee for cash payment at Czech post | 40 CZK | * If you deposit the money directly to our account (for example you use deposit form no. 90), you will be later charged 40 CZK (administrative fee, deducted from your credit), which includes higher administrative cost and also bank fee, which the bank charges to us. Unfortunately we cannot subsidize this fee, therefore we recommend to obtain our card with barcodes via Sazka (not at post office). |Fee for cash payment at Raiffeisenbank| 29 CZK | * If you deposit the money directly to our account, you will be later charged 29 CZK (administrative fee, deducted from your credit), which includes bank fee, which the bank charges to us (even though it charges some fee to you during the deposit). Unfortunately we cannot subsidize this fee, therefore we recommend to make a bank trasfer. All the prices include VAT. ===== MVNO services ===== ==== Call charges ==== ^ Call in-network Odorik ^ 0.59 Kč/min ^ * Call form a mobile number via GSM network to geographic, nomadic and Odorik mobile numbers in T-mobile network. ^CZ mobile and landline ^ 1.49 Kč/min ^ * Other landline and mobile numbers in the Czech Republic, which are not in network Odorik. ^Voice package - - 3000 minutes of calls in-network (mobile) Odorik ^ 110 Kč/month ^ * [[http://www.ifon.cz/tarify/srovnani-tarifu/|Compare your spendings (only in Czech).]] Long-term discounted destinations (premium quality, billing 1+1 as usual): ^Ukraine - landline ^ 3.89 Kč/min ^ ^Ukraine - mobile ^ 4.89 Kč/min ^ ^Russia - landline^ 1.99 Kč/min ^ ^Russia - mobile^ 4.89 Kč/min ^ ^Nigeria (landline, mobile) ^ 2.99 Kč/min^ ^Vietnam (landline, mobile) ^ 3.99 Kč/min^ ^ Green lines/Toll-free lines 800 ^ 0 Kč/min ^ ^ All the other destinations (for example colour lines, abroad) ^ price from the Internet + 2 Kč/min ^ * [[http://www.odorik.cz/ceny.html|Up-to-date pricelist for calls from the Internet]] - column "calls from Internet" in the left section of the page ^CZ mobile (via internet ) ^ 0.59 Kč ^ * [[http://www.odorik.cz/ceny.html|Up-to-date pricelist for calls from the Internet]] - column "calls from Internet" in the left section of the page * [[http://www.odorik.cz/w/mobilnitelefony|Does your phone support internet calls? (only in Czech)]] * It is possible to call for the lowest charges via internet around the world. ^CZ mobile (via callback) ^ 1.18 Kč/min ^ ^All the other destionations (via callback) ^ price from the Internet + 0,59 Kč/min ^ * [[http://www.odorik.cz/ceny.html|callback from mobile phone in the Czech Republic]] - column "callback from mobile in Cz. R." in the left section of the page * You can use application for OS [[http://www.odorik.cz/w/odorik_callback_pro_android|android]] * For Nokia phones or other older or cheaper phones we offer [[http://www.odorik.cz/m/|java application]] * The application uses internet just for the call order. Our system will call you and connect you with the number you selected from your contact list in your phone. * The Internet connection is charged per 1 kB and for this kind of usage is its price negligible. * During the ringing time at callback the first leg of the call is charged (0,59 Kč/min). ==== SMS and MMS === ^SMS in-network (from SIM card in network Odorik to SIM card in network Odorik) ^ 0.59 Kč ^ * The price is valid only in the case that both the sender and the receiver of the message have SIM cards in network Odorik (T-mobile). ^SMS to other mobile network in CZ ^ 1.25 Kč/SMS ^ ^SMS abroad and to landlines in CZ* ^ 2.50 Kč/SMS ^ ^SMS to EU ^ 1.82 Kč/SMS ^ ^Maximum price of call to EU (landline or mobile, not lines with higher rate) ^ 5.75 Kč/min ^ ^MMS to CZ ^ 3.50 Kč/MMS^ ^MMS abroad ^ 5.50 Kč/MMS^ * This category also includes the so-called special short numbers used only for incoming SMS (shortcode). The price is also valid for the case that you send SMS to geographic or nomadic number in Odorik network. In this case the message will be read to you by hardly undestandable automatic machine O2 or T-mobile. If you have filled in //Email for voice messages or fax// for this line, you will receive this message for "landline" number in network Odorik to your e-mail or fax. ==== Data === * We recommend to monitor which app consums the data or to ban the apps to use data in background. * Monthly limit for data usage (without any package) is set to 150 MB. Once the data usage breaks the 80 % and 100 % of the limit, you will receive SMS notification. The limit can be reset in the user interface. You can call 533534000 to reset the limit. In the first zone of roaming the limit is not set, but the data charger per kB are there much cheaper. * We recommend to use Opera web browser, which shows websites in comprimed size. ^ ^ charge in Kč inc. VAT ^ note ^ ^ ^none package ^0.00 ^ Data in CZ is blocked, but data in roaming should be active for 0.10 Kč/MB wihtout any data amount limit. \\ This is suitable for the customers who don't need data or who are in the first zone of roaming ^ ^ ^Data package 150 MB charged per used data ^9 Kč+ 0.59 Kč/MB ^ The possibility to use data per kB costs 9 Kč.\\ The amount of data used is limited to 150 MB from activation till the end of the calendar month.\\ In the first zone of roaming (EU) lower rate is charged (0.10 Kč/MB) without any limit. \\ It is suitable for the customers with data consumption lower than 50 MB/month or those who are in roaming.^ ^ ^Data package 150 MB ^39.00 ^ ^ ^ ^Data package 300 MB ^49.00 ^ ^ ^ ^Data package 600 MB ^79.00 ^ ^ ^ ^Data package 1000 MB ^99.00 ^ ^ ^ ^Data package 1+1 GB for 30 days ^129.00 ^ See info about 30days packages. ^ ^ ^Data package 1500 MB ^129.00 ^ ^ ^ ^Data package 1.5+1.5 GB for 30 days ^149.00 ^ See info about 30days packages. ^ ^ ^Data package 2000 MB ^169.00 ^ ^ ^ ^Data package 2+2 GB for 30 days ^189.00 ^ See info about 30days packages. ^ ^ ^Data package 3000 MB ^199.00 ^ ^ ^ ^Data package 10 GB ^399.00 ^ Can be purchased only within "big data" tariff. \\ It is not possible to use it in roaming. ^ ^ Data can be used till the end of the current calendar month. Once the data package is depleted, the data are stopped. You can buy new package or change the billing (per KB). Data package can be purchased at our webpage or by calling 533534001. The package can be bought repeatedly in one month, but the data can be used only till the end of current calendar month if it is not 30days package. **Info to 30days packages** 30days package is valid 30 days from the purchase (counted for hours) and it is not renewed automatically. The package includes the mentioned amount of data for CZ and in addition the same amount of data for 1st zone of roaming. The data used in CZ don't decrease the data limit available in roaming and vice versa. Once the data is used up or after 30 days is the data in roaming charged by lower rate (0.10 Kč/MB). If you are longterm in roaming, you can use data for 0.10 Kč/MB without any additional fees. ==== Voice packages "naruby" === ^Package name^ description^ charge inc. VAT ^ rate per minute or SMS once the package is depleted ^ ^medium^ calls and SMS within Odorik free of charge, 150 minutes + 50 SMS CZ mobile, LTE ^ 295 Kč ^ 1.00 Kč^ ^medium SMS ^ calls and SMS within Odorik free of charge, 100 minutes + 100 SMS CZ mobile, LTE ^ 295 Kč ^ 1.00 Kč^ ^medium with data ^ calls and SMS within Odorik simcards free of charge, 150 minutes + 50 SMS CZ mobile, 1000 MB, LTE; this package DOESN'T INCLUDE free calls within Odorik landline numbers ^ 333 Kč ^ 1.00 Kč^ ^big ^calls and SMS within Odorik free of charge, 300 minutes + 100 SMS CZ mobile, LTE ^ 395 Kč ^ 1.00 Kč^ ^big SMS^calls and SMS within Odorik free of charge, 200 minutes + 200 SMS CZ mobile, LTE ^ 395 Kč ^ 1.00 Kč^ Free of charges calls within Odorik network are limited up to 3000 minutes per SIM per month. **The packages can be actived or deactivated only for the upcoming month, the latest by 10 p.m. on the last day of the current month.** It is not possible to purchase or change the package for the current month. Calls within Odorik network are not charged. SMS are deducted from the package. Other calls are chagred as if the package would not be used and once the month ends, the statement is done. Charge for the package of the previous month is deducted from your balance and charges deducted for the calls previous month are added to your balance. You receive the statement via e-mail. ==== Additional charges ==== ^Daily fee for active SIM card ^0.70 Kč ^ * If you spent 100 Kč and more in last 30 days, [[http://forum.odorik.cz/viewtopic.php?f=14&p=16449|the fee is not charged]]. All the spendings on the particular line are counted besides charges for active SIM card themself. * The fee is charged for every started day, when the SIM card is active. * SIM card can be temporarily suspended and then for free re-activated on our website. * Suspended SIM card does not connect into the network and therefore it does not allow you to make any calls (outgoing or incoming). ^Price of a new universal SIM (nano, micro and mini size) ^80 Kč one-off payment ^ * SIM cards are sold in our offices [[http://www.odorik.cz/kontakt.html|in Prague and Brno]] * It can be ordered in our [[https://www.odorik.cz/obchod/|e-shop]] and sent for 20 Kč (postage and packaging) by post. * Purchased SIM card needs to be activated after log in [[http://www.odorik.cz/registrace.html|on our website and it needs to be paired with a new mobile number or a ported mobile number.]] ^Deposit for telephone number from Odorik.cz range ^ 50 Kč one-off payment^ * Deposit 50 Kč is charged, once the number is reserved. It is a deposit for the number and will be returned once the number is returned back. * The deposit should prevent necessity to suspend the SIM card immediately if the balance reaches zero. * If the account balance reaches zero, SIM card stays active for a month, therefore you can receive messages and incoming calls, until you top-up your account. If you do not top-up the account in a month, your SIM card will be suspended until you top-up your account. * If you port your number to another provider, the deposit is not returned back. All the above-mentioned charges per minute include billing 1+1, which means by the second from the beginning of the call. ==== Calling from abroad - Roaming ==== Roaming is switched off in default setting. Unfortunately it is not possible to charge roaming calls in real time and deduct it instatnly from credit so that in case of zero credit the calls would be blocked. There are two possibilites of roaming activation: 1) Restricted roaming - all outgoing calls (not emergency numbers) are blocked and outgoing SMS are blocked. If this kind of roaming is currently selented, the restricted services are valid also for calls and messages in the Czech Republic. This restricted roaming might be useful when you are already abroad and you just need to receive a message for example from a bank or some call or you need to change setting of call redirections to VoIP. 2) Sign {{:amendment_to_contract-.pdf|amendment to contract}}, where you undertake to pay in 30 days any debit that could occur on your account due to roaming services or premium SMS services. Once you sign this amendment, you can activate roaming as you decide. You can sign the amendment in our office (Prague or Brno) or verify your signature on the amendment at any post office (fee 30 Kč) and send it to us by post. === Zone 1 - Europe - countries of EU, EEA and Croatia === ^ ^Billing^Charges^ |Outgoing calls | 1/1 | rate as in CZ, so 1,49 Kč/min (if voice package "naruby" is active, the minutes are deducted from the package) | |Incoming calls | 1/1 | 0 Kč/min. | |SMS within EU | | 1,00 Kč (if voice package "naruby" is active, the messages are taken from the package) | |MMS within EU | |0.50 Kč, in "big data" tariff only 0.30 Kč | |Internet - data | 1 kB | without any package 0.10 Kč/MB (it is more budget-wise than most of the data packages), if data package is active, the data are deducted from the package as in CZ | [[http://en.wikipedia.org/wiki/File:European_Economic_Area_members.svg|Map of EU countries (blue) and EEA countries (green - Iceland, Norway and Lichtenstein) + Croatia (yellow)]] For longer calls we recommend to use callback, which can be ordered by short ring to our callback number, [[http://www.odorik.cz/w/api:programy|by data]] or [[http://www.odorik.cz/w/callback|by SMS]]. The amount of data used for callback activation is in zone 1 (EU) due to the billing 1 kB + 1 kB negligible. We recommend to turn on data in OS Android only for the moment, when you really need it, to prevent large amounts of data to be used by any application. === Zone 2 - Europe - countries outside EU or EEA + USA, Russia, Canada, Israel, Egypt and China === ^ ^Billing^Charges^ |Outgoing calls | 60/60 | 45.00 Kč/min. | |Incoming calls | 60/60 | 22.00 Kč/min. | |SMS | | 11.00 Kč | |MMS | | 22.00 Kč | |Internet - data | 10 kB | 87.00 Kč/MB | We recommend not to use the Internet connection. === Zone 3 - Rest of the world, big ships (ferries) === ^ ^Billing^Charges^ |Outgoing calls | 60/60 | 80 Kč/min. | |Incoming calls| 60/60 | 55 Kč/min. | | SMS | | 18.00 Kč | | MMS | | 25.00 Kč | |Internet - data | 10 kB | 416.00 Kč/MB | We recommend not to use the Internet connection. The above-mentioned charges are not valid for calling to premium numbers and green lines. (Calls to international numbers with prefix 0800 is charged according to pricelist of the roaming partner.) **Outgoing calls outside EU: Outgoing calls are always charged by the rate for the higher zone (for example when the customer calls from zone 2 to zone 3, he is charged for an outgoing call in zone 3).** Special calls (for example colour lines) are charged according to the type of the call and network, where is the call made. The price is set byt the roaming partner. Calls for numbers 800 xxx xxx are not free of charge. If you travel outside EU for a longer period, purchase a local SIM card with a local phone number. You can redirect your odorik number if you dial *21*number_to_which_I_want_to_redirect#. A mobile number cannot be unfortunately redirected directly abroad, but it is necessary to redirect it at first to a geographic or nomadic number and then to you can redirect this geographic or nomadic number wherever you want and also change it online if you need. Therefore you avoid roaming charges. You can cancel the redirection by dialing #21#. **If your roaming is inactive, you need to set the redirection before you leave the Czech Republic.** ==== Important numbers available in mobile phone network Odorik.cz ==== **4488** - free of charge, answered by people, not by a machine **4489** - account balance info - free of charge It is not possible to select contacts directly from your Speed Dial (saved on our website), but they can be dialed with application [[https://sites.google.com/site/odorakcz/|OdorAk]] (only Android phones). Other applications suitable for low data consumption with Odorik SIM card http://www.odorik.cz/w/api:programy ====== Fee for an inactive account ====== General Terms and Conditions, which are valid since September 2013 cancel expiration of credit after two years from the last top-up and instead of the expiration implement a small month fee for an inactive account and reservation of an unused number (if it is assigned). | Fee for an inactive account | 2 Kč / month | | Fee for every assigned public number on an inactive account (for example geographic, nomadic, mobile..) | 2 Kč / month | Exact definition of an inactive account can be found under point 8 in General Terms and Conditions: http://www.odorik.cz/Vseobecne_podminky_miniTEL_sro.pdf